The ability to use our emotions constructively - to become more aware of them in ourselves and others - is a powerful way to build relationships and reach our goals.

In this video, Matthew Ferrara shares his experience with helping people learn more about their emotional intelligence, offering ideas for increasing this unique personal strength. Learn how to deepen your self-awareness of emotions and immediate reactions, then apply techniques that helps redirect our emotions towards positive outcomes. Topics include:

What is emotional intelligence and how does it work?
What are trigger events and how do emotions get us off track?
What are the four characteristics of emotional intelligence and how can we build our purposeful understanding of these traits?
Examples of how emotional intelligence appears in our personal lives, relationships and even social media interactions
Recommendations for further study and practice to improve your emotional intelligence.

Please let us know thoughts about this session in the comments below. We encourage you to share this recording with anyone you believe can benefit from the ideas and technique. Please also consider taking our survey about this class and future class topics.

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